This Privacy Policy outlines how WABA MANAGER, a product of Business Mind Marketing FZ LLC – UAE, collects, uses, stores, and protects your personal information when you use our website, platform, or services.

By using our services, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

We may collect the following types of personal and business data:

• Full name
• Email address
• Phone number
• Company name
• Business documents (e.g., trade license, VAT certificate, etc.)
• Business information such as logo, website URL, and description
• WhatsApp Business account details (including number, ID, and message templates)
• Payment details for subscription and billing purposes
• Usage data and system logs (e.g., IP address, browser type, access times)

2. How We Use Your Information

We use your information to:

• Provide and manage your access to the WABA MANAGER platform
• Connect your WhatsApp Business account with Meta
• Customize your experience on the platform
• Process payments and manage subscriptions
• Communicate important platform updates, support, and service-related announcements
• Monitor compliance and prevent misuse
• Improve the performance and usability of our services

We do not sell, rent, or share your data with third parties for marketing purposes.

3. Third-Party Services

WABA MANAGER integrates with Meta platforms, including WhatsApp Business API and Facebook Business Manager.

Your data may be shared with Meta for the purpose of account connection, business verification, and message delivery.

We recommend you review Meta’s own privacy policy for more details:
https://www.facebook.com/privacy/policy

We also use third-party services for:

• Payment processing
• API integrations (e.g., OpenAI, cloud hosting providers)
• Email and customer support tools

Each third-party service provider is responsible for their own privacy practices.

4. Data Storage and Security

We implement industry-standard measures to secure your personal information against unauthorized access, alteration, disclosure, or destruction.

These include:

• Secure servers with encryption protocols
• Access control and authentication mechanisms
• Regular platform monitoring and updates

While we do our best to protect your data, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

5. Data Retention

We retain your data as long as your account is active or as needed to provide services. After account closure, we may retain limited data to:

• Comply with legal obligations
• Resolve disputes
• Enforce our agreements

6. Your Rights

You have the right to:

• Access the data we hold about you
• Request correction of inaccurate or incomplete data
• Request deletion of your data, subject to legal and contractual restrictions
• Withdraw consent for processing (where applicable)

To exercise any of your rights, please contact us at support@wabamanager.com.

7. Cookies & Tracking Technologies

Our website uses cookies and similar tracking technologies to:

• Maintain user sessions
• Analyze usage and improve functionality
• Remember preferences and login status

You can manage your cookie preferences in your browser settings.

8. Children’s Privacy

Our services are intended for business users aged 18 years and above. We do not knowingly collect personal data from anyone under 18. If we become aware that a child has provided us with personal information, we will delete it immediately.

9. Prohibited Use

We strictly prohibit the use of WABA MANAGER for SPAM messaging, religious messages, or any content that violates our terms and conditions. Violation of this policy may result in the suspension or termination of your account.

10. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. All updates will be posted on this page with a new effective date. We encourage users to review this page regularly to stay informed.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact:

Business Mind – UAE
Email: support@wabamanager.com
Website: https://www.wabamanager.com