Find answers to all your questions about WABA MANAGER, the leading WhatsApp Business API solution in Dubai, UAE. Learn about features, pricing, setup, and more.
WABA MANAGER is an all-in-one WhatsApp Business API platform that allows businesses to manage bulk WhatsApp marketing campaigns, automate messages, and engage with customers effectively.
It streamlines WhatsApp marketing campaigns, automates responses, manages customer interactions, and provides detailed analytics to help businesses improve engagement and conversions.
Following are four must-have requirements to setup your phone number:
If you do not have any of these, you will not be able to complete the setup.
You will need a business phone number, valid business registration documents, a website, and a payment method. Our team will guide you through the setup process.
The API allows businesses to automate customer engagement, send bulk messages, offer real-time customer service, and gain insights through analytics.
WABA MANAGER is ideal for businesses across industries, including retail, real estate, healthcare, education, e-commerce, and more.
Yes, WABA MANAGER allows you to automate customer messages, schedule follow-ups, and set up chatbot flows for seamless communication.
A chatbot is an AI-powered tool that answers customer questions automatically. WABA MANAGER’s AI Chatbot can handle inquiries, provide information, and streamline user interactions.
Chat Flow allows you to create automated question-and-answer sequences to capture leads or guide users through specific processes, ensuring an optimal user experience.
The WhatsApp Business App is for small businesses with limited automation, while the API is designed for larger businesses that need automation, bulk messaging, and advanced customer management.
WABA MANAGER offers detailed analytics on message delivery, open rates, failed & read
Yes, you can add multiple users or agents to your account to manage customer interactions effectively.
Avoid sending unsolicited messages, ensure recipients have opted in, and maintain high message quality by personalizing content.
Currently, WABA MANAGER is focused on providing solutions for WhatsApp Business API. However, we are constantly exploring opportunities to expand our platform and integrate with other messaging platforms in the future.
WABA MANAGER’s chat feature allows you to respond to customer inquiries in real-time, ensuring quick and efficient customer service.
Getting started with WABA MANAGER is easy. Simply sign up for an account on our website, and our team will guide you through the setup process to help you get up and running in no time.
Yes, you can cancel your subscription at any time, but it’s advisable to review our terms regarding billing cycles before cancellation.
You can contact our support team via email, WhatsApp, or phone for assistance with setup, troubleshooting, and any other queries.
No, you will need a new phone number that isn’t already connected to a WhatsApp account to use with the WhatsApp Business API.
You can import your contacts easily through the platform by uploading a CSV file or syncing your CRM with WABA MANAGER.
WABA MANAGER allows you to create message templates that comply with WhatsApp’s guidelines. These can be used for promotional messages, updates, or automated responses.
Yes, you can personalize messages using variables like the recipient’s name, ensuring higher engagement rates.
Yes, you can send images, videos, and PDFs along with text messages to make your communications more engaging.
f your account is blocked, you will need to contact WhatsApp support to appeal the decision. Following best practices can help prevent your account from being blocked.
Yes, we offer customer support via call, email, WhatsApp, zoom & google meets to assist you with any issues.
Yes, we offer a demo version of WABA MANAGER so you can test out its features before committing to a plan.
All messages sent through WABA MANAGER follow WhatsApp’s strict guidelines for business messaging to ensure compliance and prevent your number from being flagged as spam.
The Quick Reply feature allows you to save and reuse frequently sent messages, making it easier to respond to customer inquiries quickly.
Yes, you can schedule messages to be sent at specific times to ensure your audience receives your communications at the most optimal times.
The setup process is easy. Once integrated, you can create custom automated responses for common customer queries and design chat flows to guide users through specific steps.
Yes, if you have different numbers for different branches or departments, WABA MANAGER allows you to manage multiple accounts from one platform.
By automating responses with AI Chatbot and managing real-time conversations, WABA MANAGER helps you handle customer inquiries faster and more efficiently.
Businesses in industries like e-commerce, real estate, healthcare, travel, education, and retail that require bulk messaging, real-time engagement, and lead generation benefit greatly from WABA MANAGER.
If a customer blocks your business, you won’t be able to send messages to them again. This is why it’s crucial to provide value in your communications to avoid being blocked.
The AI Chatbot handles common customer queries automatically, while Chat Flow helps you create specific sequences of questions and responses to guide the user through a particular process or funnel.
Yes, WhatsApp can block your business number if you violate their policies, such as sending unsolicited messages or using unapproved third-party tools.
To reduce the risk of getting blocked, follow WhatsApp’s business and messaging policies, ensure you have opt-in permission from your recipients, and send relevant, high-quality messages.
WhatsApp’s Business and Messaging policies outline guidelines for acceptable use. These include obtaining customer consent, respecting user preferences, and avoiding spammy behavior. Violations can lead to blocking.
No, there’s no absolute guarantee. However, by adhering to best practices like gaining recipient consent, avoiding spammy behavior, and providing value in your messages, you can minimize the chances of getting blocked.
Opt-in messaging means the recipient has given explicit consent to receive messages from your business. This can be through a sign-up form, website, or during a purchase.
Keep a reasonable frequency. Sending too many messages in a short period can overwhelm users and lead them to report your number as spam.
WhatsApp message templates are pre-approved messages that you can use for notifications, reminders, or transactional messages. These templates must adhere to WhatsApp’s guidelines.
WhatsApp uses algorithms to detect spammy behavior, such as sending large volumes of messages to users who haven’t opted in, receiving too many complaints, or using unauthorized third-party tools.
